Our Expertise

Management Consultancy

Our expertise in management consultancy is backed by our qualified consultants who have years of experience in both public and private sector management. Our areas of expertise in management consultancy are:

Systems Development and Design

The development of businesses depends greatly on the existence of dependable and effective systems to organize and manage the business effectively. These systems span from operational, productive and financial systems, which must all, work together to ensure the effective and efficient attainment of corporate and other objectives. We have been involved in the development of small companies in these important aspects of their operations in many ways. We see to the development of both manual and automated (computerized) systems from small to large organizations’.

Change Management

An organization’s success is measured on how well it adapts to the ever changing market and environment. Change is inevitable in every organization. Managing change effectively is vital to any organization’s ability to meet its objectives. We have been involved in organizational change with public sector and private sector alike. For the private sector, we have acted as change agents and for the public sector we have been involved in designing the change strategy and ensuring implementation of the same.

Strategic Planning and Development

We are firm believers in the true meaning of strategic management as focusing on integrating management, marketing, finance/accounting, production/operations, research and development, and management information systems to achieve organizational success. As such we have been involved in assisting small, medium and large organizations in their strategic formulation and evaluation during implementation to provide feedback using specified strategic evaluation tools on areas of improvements.

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Human Resource Consultancy

Training & Development

We provide properly structured training that follows latest methods of training. We firmly believe that for a company to provide superior quality service, they should empower their employees by providing them with continuous improvement through training. We believe that for any organization to adapt to changing conditions in the market, upgrading of skills is vital to efficiency. In this regard we provide training in the following areas:

• Customer service & care
• Strategic management
• Leadership
• Interview techniques
• Team

• Entrepreneurship
• Corporate Governance
• How to conduct an effective performance appraisal
• Organizational communication

• Conflict resolution
• Attitude change
• Supervisory management
• PRINCE 2

Implementation and analysis of human resource systems

• Job Analysis
• Performance appraisal policy
• Contract & conditions of service

• Recruitment & selection
• Needs Assessments
• Training policy
• Strategic HR planning

Our strength is training and implementing total quality management. With the expertise within our consultants in European Foundation for Quality Management (EFQM) on assessing the implementation of Totally Quality Management using the EFQM model, we are able to complete the cycle of TQM implementation.

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Hospitality & Tourism Management

Expertise in this area includes :

• Management Information systems set up and implementation
• Accounting information systems setup and implementation,
• Financial management consultancy
• Human resource consultancy
• Internal audit procedures
• Local and international marketing
• Accommodation booking/reservations agents – Morning star Hotels and Resorts (brand name)
• Mysterious Shopper Quality Audits

Business Development Consultancy

Expertise in this area includes :

• Business Planning and Sourcing of Financing
• Marketing Planning
• Strategic Planning
• TQM training, implementation & assessment
• Entrepreneurship training

Marketing Consultancy

Our services in Marketing Consultancy include :

• Formulation and implementation of marketing plans based on strategic mission and visions
• Development of new markets
• Fostering of old markets

Advertising & Branding

Our services in advertising and branding include but are not restricted to :

• Corporate Branding
• Corporate Web development and Hosting
• Corporate gifts
• Advertising (in various media)
• Internet Marketing and Advertising
• Logo Design